You can reach Go Port's Customer Experience Team by chat, email, or text. We're here to help 7 days a week from 7 AM to 3 PM (ET).
Ways to Contact Us
- Email: info@goport.com
- Text (SMS): +1 (855)-9769
- Live Chat: Available at goport.com - click the blue Help icon in the bottom corner during hours of operation
How Our Team Provides Efficient Support
We've focused on chat, email, and text to help as many cruisers as possible without long wait times. While we don't offer phone support, you'll still be connected with real, U.S.-based agents via chat, email, or text. Our team is trained to assist with anything from booking questions to day-of-travel logistics, and many of our customers find these channels to be faster, more flexible, and easier to reference than a phone call.
When We're Available
Our team is available daily from 7 AM to 3 PM Eastern Time. Whether you're looking to book a package, verify your travel details, or get assistance with the cruise day schedule, we're here to help—no waiting on hold required.