Terms & Policies

Cancellations

• Will I be refunded if I need to cancel my package due to Hurricane Ian?
• What is Go Port's cancellation policy?
• How do I cancel my Go Port Package?
• When will I receive my refund?
• Why am I only receiving a 70% refund?
• Why can’t I get a refund if my cruise was canceled?

Future Package Credit

• When will I receive my Future Package Credit (FPC) code and pin number?
• What is Go Port's Future Package Credit (FPC) Program?
• Which sailings qualify for Go Port's Future Package Credit (FPC) Program?
• How do I cancel my package to participate in the Future Package Credit Program?
• How do I request a Future Package Credit (FPC)?
• How do I redeem my Future Package Credit (FPC)?

See all 7 articles