You can reach Go Port’s Customer Experience Team by chat, email, or text. Our team is available 7 days a week from 7:00 AM to 3:00 PM (ET).
Ways to Contact Us
- Email: info@goport.com
- Text (SMS): +1 (855) 855-9769
- Live Chat: Available at goport.com - click the chat icon (speech bubble) in the bottom corner
When We're Available
Our team is available daily from 7:00 AM to 3:00 PM Eastern Time.
We can help with booking questions, travel details, and day-of-travel coordination.
Why We Don’t Offer Phone Support
To provide faster and more efficient service, we focus on chat, email, and text support.
These channels allow our team to:
- Respond quickly without long hold times
- Share links, confirmations, and detailed instructions
- Keep a record of your conversation for easy reference
You’ll still be connected with real, U.S.-based agents who are trained to assist with all aspects of your trip.